Klaviyo unifies product review collection and display with multichannel marketing, customer data, and AI-powered automation for faster growth.
Klaviyo is an AI-first CRM designed for B2C brands and ecommerce businesses to streamline marketing, unify customer data, and automate review collection and display. Its robust reviews feature helps brands harness customer feedback to build trust and optimize campaigns across channels.
Klaviyo streamlines marketing automation, analytics, customer service, and real-time review collection/display into a single, AI-driven CRM. It centralizes customer data, enables omnichannel outreach, and leverages reviews to inform engagement strategies.
B2C brands, ecommerce businesses, retailers, wellness providers, restaurant marketers, and enterprises seeking unified, AI-powered marketing and CRM.
Klaviyo solves the challenges of fragmented customer feedback, manual data siloing, and ineffective review collection by automating these processes and integrating them within holistic marketing workflows.
Klaviyo delivers a unified AI-first platform that empowers brands to understand their customers, collect actionable reviews, and drive growth via personalized, data-backed campaigns.
See what users are saying about klaviyo across major review platforms.
G2
1,000 reviews
Capterra
800 reviews
GetApp
600 reviews
Trustpilot
500 reviews
"Klaviyo makes it easy to collect and use reviews in marketing workflows."
Verified User
Marketing Agency
"Review collection and display directly syncs with our customer data, streamlining campaigns."
Verified User
Tech Company
Review summaries are based on publicly available feedback from major review platforms. Ratings and reviews may have changed since compilation. Always check the latest reviews before making a decision.
Discover if klaviyo is the right fit for your team, company, and industry.
Trigger review requests post-purchase and display them in onsite or campaign assets.
Showcase collected reviews across email, SMS, WhatsApp, and website touchpoints.
Leverage review data to personalize messaging and segment audiences based on sentiment.
A comprehensive look at the features that make klaviyo stand out.
Collect and display product reviews to inform campaigns and build trust.
→ Automates review gathering and leverages social proof to boost conversions.
Send targeted, personalized email campaigns.
→ Increase engagement and showcase reviews within email sequences.
Create and send personalized SMS and WhatsApp campaigns.
→ Reach customers on their preferred channels with review-focused messaging.
Create advanced audience segments for targeting.
→ Target customers based on review sentiment or engagement behavior.
Combine and centralize customer, product, and interaction data.
→ Unify all review and customer data for holistic insights.
Automate marketing messages and customer journeys.
→ Send review requests and thank-yous automatically within the customer lifecycle.
Analyze results of marketing campaigns.
→ Measure impact of reviews on growth and see what resonates with users.
Connect klaviyo with your favorite tools and workflows.
Connect with 350+ apps and platforms, including ecommerce, payments, and analytics via Klaviyo App Marketplace and public API.
Klaviyo's app marketplace offers 350+ integrations encompassing ecommerce, analytics, and messaging solutions.
Integrating Klaviyo with your ecommerce and analytics stack automates the review process and empowers omnichannel marketing leveraging unified customer feedback.
Support is available via email with a knowledge base and active community for self-service resources.
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Common questions about klaviyo answered.
Yes, Klaviyo enables you to collect and display product reviews that can be seamlessly incorporated into your marketing workflows and customer communications.
Ecommerce stores, B2C brands, and retailers looking to automate review collection and display, unify customer data, and grow through AI-powered marketing.
Organizations seeking phone or live chat support, or those looking for on-premise CRM deployments.
Klaviyo stands out for B2C businesses that want to automate review workflows, personalize marketing, and easily integrate with ecommerce platforms. Its AI-driven approach and robust features help unify data and drive growth, though larger enterprises with unique requirements or phone/chat support needs should evaluate fit.
Start collecting and displaying customer reviews with KlaviyoDisclosure: This page may contain affiliate links. We may earn a commission at no extra cost to you.