Klaviyo powers personalized omnichannel campaigns across email, SMS, WhatsApp, and more—all in one unified, AI-first platform.
Klaviyo is an AI-first B2C CRM designed for ecommerce brands, retail, and wellness businesses. It unifies your data, channels, and marketing automation in one platform, empowering brands to grow faster with AI-driven campaigns and omnichannel engagement. Standout features include AI-powered agents and comprehensive customer data unification.
Klaviyo unifies marketing, service, analytics, and customer data, allowing brands to build lasting relationships and run personalized marketing campaigns across email, SMS, WhatsApp, and more.
B2C brands, ecommerce companies, retailers, restaurants, and wellness businesses seeking AI-powered CRM and marketing automation.
Fragmented customer data and siloed marketing channels restrict effective, personalized engagement and business growth.
Klaviyo empowers brands to deliver omnichannel marketing, unify customer interactions and data, and accelerate growth with AI-powered automation and insights.
See what users are saying about klaviyo across major review platforms.
G2
1,000 reviews
Capterra
800 reviews
GetApp
600 reviews
Trustpilot
500 reviews
"Klaviyo makes it easy to automate personalized campaigns that boost sales."
Verified User
Marketing Agency
"Unifying email, SMS, and WhatsApp communication has streamlined our marketing."
Verified User
Tech Company
Review summaries are based on publicly available feedback from major review platforms. Ratings and reviews may have changed since compilation. Always check the latest reviews before making a decision.
Discover if klaviyo is the right fit for your team, company, and industry.
Automate and personalize targeted email workflows to increase engagement and sales.
Reach customers on their preferred mobile channels for timely promotions and updates.
Integrate and centralize customer data for a comprehensive view and better segmentation.
A comprehensive look at the features that make klaviyo stand out.
Create, automate, and personalize targeted email campaigns.
→ Increase customer engagement and drive repeat purchases.
Automate and personalize SMS campaigns to engage mobile users.
→ Reach customers instantly on their preferred device.
Send marketing messages and campaigns via WhatsApp.
→ Expand reach and engagement via a widely used messaging channel.
Run campaigns across multiple channels—email, mobile push, SMS, WhatsApp, and social.
→ Deliver a cohesive brand experience everywhere your customers are.
Unify customer data and build comprehensive customer profiles.
→ Enable smarter segmentation and more relevant messaging.
AI-powered agents strategize campaigns and provide customer support.
→ Speed up campaign creation and automate customer assistance.
Advanced segmentation based on behavior, purchase, and engagement data.
→ Target the right message to the right audience segments.
Set up automated marketing workflows triggered by customer behaviors.
→ Save time and respond instantly to customer actions.
Track performance with dashboards and custom reports.
→ Measure marketing ROI and optimize campaigns.
Customizable templates for email and SMS campaigns.
→ Launch campaigns faster with proven formats.
Mobile-friendly signup forms to collect customer data.
→ Grow your audience and segment effectively.
Collect and display product reviews to fuel retention and trust.
→ Build social proof and boost conversion rates.
Performance benchmark tools to compare against industry standards.
→ Understand how your campaigns stack up to competitors.
Connect klaviyo with your favorite tools and workflows.
Offers developer APIs to connect Klaviyo with custom applications and tools.
350+ native integrations and connectors with ecommerce, analytics, payment, messaging, and loyalty platforms.
Integrations allow seamless data flow and omnichannel orchestration, critical for ecommerce brands aiming for unified customer experiences.
Support channels include email, a comprehensive knowledge base, and an active user community.
Explore other options and see how klaviyo compares.
Common questions about klaviyo answered.
B2C businesses such as ecommerce, retail, restaurants, and wellness brands seeking AI-powered CRM and marketing automation.
Ecommerce and B2C brands looking for advanced AI-powered CRM and integrated marketing automation across multiple channels.
Organizations requiring B2B sales-focused CRMs or dedicated phone/live chat support.
Klaviyo provides an excellent AI-first CRM solution for ecommerce, retail, and D2C brands wanting unified marketing and customer data across channels. Its advanced automation and deep integration ecosystem help businesses grow faster with personalized engagement. Highly recommended for B2C teams embracing AI in their marketing stack.
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