Klaviyo empowers B2C brands to deliver automated push notifications, SMS, and omnichannel campaigns with AI-driven insights and unified customer profiles.
Klaviyo is an AI-first CRM built for B2C brands, combining marketing automation, analytics, and customer service into a unified platform. It enables businesses to engage customers across mobile push, SMS, WhatsApp, and email with personalized, automated campaigns. Ideal for ecommerce, retail, and lifestyle brands looking to unify customer data and grow through smarter omnichannel marketing.
Klaviyo unifies marketing automation, analytics, customer service, and a customer data platform to engage customers across email, SMS, WhatsApp, mobile push notifications, and more—all in a single AI-first platform.
B2C brands, ecommerce businesses, retailers, restaurant marketers, wellness companies, and enterprises seeking omnichannel customer engagement.
Disjointed marketing channels and siloed customer data make it hard to deliver timely, relevant mobile app notifications and personalized messaging.
Klaviyo connects all channels, data, and automation with AI-powered insights, so brands can trigger real-time, personalized push notifications and campaigns that drive retention and growth.
See what users are saying about klaviyo across major review platforms.
G2
1,000 reviews
Capterra
800 reviews
GetApp
600 reviews
Trustpilot
500 reviews
"It's easy to send personalized notifications and reach customers on their preferred channel."
Verified User
Marketing Agency
"The unified platform makes managing mobile app and email marketing much more efficient."
Verified User
Tech Company
Review summaries are based on publicly available feedback from major review platforms. Ratings and reviews may have changed since compilation. Always check the latest reviews before making a decision.
Discover if klaviyo is the right fit for your team, company, and industry.
Deliver targeted push notifications and in-app messages to drive mobile engagement and repeat purchases.
Orchestrate automated workflows across email, SMS, WhatsApp, and mobile push for unified customer experiences.
A comprehensive look at the features that make klaviyo stand out.
Deliver mobile push notifications and in-app engagement.
→ Boost app engagement and customer retention with timely, relevant messages.
Create, automate, and personalize email campaigns and flows.
→ Nurture customer relationships across the customer journey.
Send targeted, personalized text (SMS/MMS) messages to customers.
→ Engage customers with direct, high-visibility communications.
Engage customers via WhatsApp as part of omnichannel campaigns.
→ Reach global audiences on a trusted messaging platform.
Centralizes and unifies customer data for segmentation and personalization.
→ Ensure every interaction is informed by real-time, unified profiles.
AI-powered marketing strategist and customer support agent automation.
→ Automate recommendations and support for both marketers and customers.
Advanced audience segmentation based on unified data.
→ Target the right users at the right time with precision.
Custom dashboards and performance benchmarking.
→ Measure and optimize cross-channel marketing effectiveness.
Customizable email and SMS templates with HTML builder.
→ Accelerate campaign creation with proven, editable designs.
Mobile-friendly signup forms and customer data collection.
→ Grow your subscriber base and enhance data collection.
Predictive analytics for customer behaviors and marketing optimization.
→ Anticipate needs and boost ROI with actionable insights.
Pre-built integrations and APIs for tech stack connectivity.
→ Connect with ecommerce, analytics, payment, and messaging platforms seamlessly.
Manage multiple accounts and scale strategies.
→ Streamline operations for agencies and large organizations.
Collect and display product reviews to enrich profiles.
→ Leverage social proof to improve marketing and sales.
AI-driven customer service solution for support and sales.
→ Provide fast, personalized support within your marketing platform.
Connect klaviyo with your favorite tools and workflows.
Connect programmatically to automate and extend platform capabilities with Klaviyo’s robust APIs.
Access over 350 native integrations via the Klaviyo Marketplace covering ecommerce, payments, analytics, and more.
Integrations enable seamless syncing of customer data and automated workflows, crucial for real-time mobile push personalization in omnichannel strategies.
Klaviyo provides email support along with knowledge base resources and a user community for troubleshooting and peer advice.
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Common questions about klaviyo answered.
Yes, Klaviyo delivers mobile push notifications and in-app engagement as part of its omnichannel marketing capabilities.
B2C brands, ecommerce, retail, and marketing teams looking to unify data and automate omnichannel campaigns—including mobile push—for personalized customer engagement.
Organizations focused solely on B2B marketing or requiring on-premise solutions may find Klaviyo less suitable.
Klaviyo stands out for B2C marketers seeking a unified, AI-driven approach to push notifications, app engagement, and data-powered automation. If your organization values deep integrations and omnichannel personalization for your mobile app and beyond, Klaviyo is a strong choice. For the most up-to-date reviews and pricing, consult the official website.
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