Klaviyo is the unified AI-first CRM for B2C brands, combining campaign orchestration, analytics, and customer service across email, SMS, WhatsApp, and more.
Klaviyo is an AI-first CRM built for B2C brands seeking to unify customer engagement and marketing automation across email, SMS, WhatsApp, and more. Perfect for wellness businesses and ecommerce companies, Klaviyo brings together data, analytics, and communications in one platform powered by AI agents.
Klaviyo unifies email, SMS, WhatsApp, and other marketing channels into a single AI-powered platform. It provides marketing automation, campaign tools, analytics, service/helpdesk, and a centralized customer data platform.
B2C brands, wellness businesses, ecommerce and retail companies, restaurants, and enterprises that need a holistic marketing solution.
Fragmented customer engagement and siloed data that hinder growth; lack of unified omnichannel marketing and actionable insights.
Klaviyo enables brands to know and grow their customers through an all-in-one, AI-driven CRM that unifies channels, data, campaigns, and reporting for superior customer experiences.
See what users are saying about klaviyo across major review platforms.
G2
1,000 reviews
Capterra
800 reviews
GetApp
600 reviews
Trustpilot
500 reviews
"Omnichannel tools made it much easier to personalize campaigns and track customer journeys."
Verified User
Marketing Agency
"Centralized data and automation features helped us streamline engagement across teams."
Verified User
Tech Company
Review summaries are based on publicly available feedback from major review platforms. Ratings and reviews may have changed since compilation. Always check the latest reviews before making a decision.
Discover if klaviyo is the right fit for your team, company, and industry.
Automate, personalize, and optimize email campaigns for increased engagement and conversion.
Engage customers across SMS and WhatsApp channels in integrated workflows.
Segment users for targeted campaigns using unified data and AI insights.
Centralize campaign analytics to inform growth strategies and performance.
A comprehensive look at the features that make klaviyo stand out.
Targeted, personalized email campaigns driven by customer data.
→ Increase engagement with relevant messaging.
Create cross-channel SMS campaigns with personalized messaging.
→ Expand reach and drive immediate actions via mobile.
Engage customers via WhatsApp in an integrated omnichannel environment.
→ Connect on their preferred messaging app.
Send rich communications to customers using RCS.
→ Deliver more interactive, branded messages.
Push notifications and marketing through mobile apps.
→ Re-engage mobile users instantly.
Coordinate marketing outreach on social channels.
→ Broaden brand presence across digital spaces.
Tool for composing campaigns and content.
→ Quickly build, preview, and launch new campaigns.
AI strategist and assistant for marketers.
→ Accelerate strategy with data-driven recommendations.
AI support and sales representative for customers.
→ Provide smart, automated support at scale.
Central customer service tools for support and engagement.
→ Resolve customer issues efficiently.
Advanced customer segmentation tools to reach target audiences.
→ Personalize communication with precision.
Platform for unifying and centralizing customer data.
→ Eliminate data silos, enable full customer view.
Performance tracking, custom dashboards, and visualization.
→ Make smarter marketing decisions.
Use predictive analytics to optimize marketing decisions.
→ Anticipate customer needs and behavior.
Customizable templates for campaigns.
→ Save time and ensure best practices.
Mobile-friendly sign-up and data-gathering forms.
→ Grow your subscriber base effectively.
Collect and highlight product reviews.
→ Build trust and increase conversions.
Benchmark comparisons for marketing metrics.
→ Track progress relative to industry peers.
Multi-account management for agencies or organizations.
→ Easily manage multiple brands or clients.
350+ native integrations and developer APIs.
→ Connect your tech stack for a seamless workflow.
Connect klaviyo with your favorite tools and workflows.
Developer APIs and 350+ native integrations to extend Klaviyo's functionality.
350+ apps available through the Klaviyo App Marketplace, covering ecommerce, analytics, and communications.
Easy integrations enable wellness businesses to centralize their customer marketing, sync data, and scale outreach effortlessly.
Support channels include email, a robust knowledge base, and community forums.
Explore other options and see how klaviyo compares.
Common questions about klaviyo answered.
Klaviyo supports email, SMS, WhatsApp, RCS, push notifications, and social marketing, enabling true omnichannel engagement.
Wellness businesses, ecommerce brands, retailers, and B2C organizations looking for unified omnichannel marketing with AI-driven automation.
Businesses not focused on B2C engagement or seeking phone-based customer support.
Klaviyo stands out as a complete AI-powered CRM and omnichannel marketing platform for forward-thinking wellness brands and retailers. Its robust integrations, advanced automation, and unified data model help teams deliver relevant, timely, and effective campaigns at scale. Start for free and see if Klaviyo accelerates your customer growth.
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